5 Reasons Your Hearing Aid Isn't Working (And How to Fix It)
Hearing aids can be life-changing, but even the best devices sometimes act up. If your hearing aid isn't performing as it should, don't panic.
Many issues are simple to fix, and knowing the most common culprits can save you time, frustration and unnecessary visits to your audiologist!
Here are the 5 most common reasons your hearing aid isn't working and what you can do about it.
1. The Battery or Charger Needs Attention
Whether you use standard batteries or a rechargeable model, power issues are usually the biggest culprit.
For battery-powered aids:
- Check the battery is the correct size and inserted correctly
- Replace the battery with a fresh one (even if you think it doesn't need replacing).
- Keep spare batteries on hand so you're never caught out
For rechargeable aids:
- Make sure your charger is plugged in correctly and the mains are switched on
- Try a full reset by placing the hearing aids in the charger and closing the lid (if your model has one)
- If your charger is worn or unreliable, replacing it can often solve intermittent issues
2. Blocked Microphone, Domes or Wax Filters
Wax, dust and general debris can block the small openings your hearing aid relies on to produce clear sound.
What to do:
- Clean your hearing aid regularly with specialist brushes or cleaning tools recommended for your device
- Avoid using sharp objects that could damage the delicate components
- Consider scheduling professional cleaning if you're not sure
- Ensure you're checking and replacing your domes and wax filters regularly
3. Moisture or Sweat Damage
Hearing aids are very sensitive to moisture. Humidity, rain and even sweat during exercise can affect performance.
Regular drying is a key part of your hearing aid care routine, try:
- Immediately wiping down your devices if they get damp
- Always removing devices before showering or swimming
- Using a drying kit or box to dry your aids overnight
Shop drying boxes and tablets >
4. Improper Settings or Connectivity Issues
Modern hearing aids often connect to smartphones, tablets and other devices. Sometimes, they just need a rest or a settings adjustment.
What to do:
- Check if your hearing aid is paired correctly with any accessories you may be using
- Reset your device according to the manufacturer's instructions
- If you have multiple programs or streaming options, ensure the correct one is selected
5. Worn Out Parts or Old Technology
Like any device, hearing aids can wear out over time. Tubing, domes, or receivers may need replacing, or your hearing aid might simply be nearing the end of its useful life.
What to do:
- Check for worn-out parts and replace them when needed
- If you've tried the usual checks without success, arrange a review with your audiologist
- Your audiologist can assess whether settings need adjusting or, if your hearing aid is older, whether upgrading to a newer model could improve sound quality, battery life, and access to newer features
Bonus Tip: Regular Hearing Aid Maintenance Saves Hassle
A little care goes a long way. Regular cleaning, battery checks, and professional servicing can prevent most common problems and keep your hearing aids working like new.
If you've tried everything and your hearing aid is still underperforming, the team at Connevans is here to help. Whether it's a replacement part, or advice on the best accessories for your device, we'll guide you every step of the way.
Need support? contact us via info@connevans.com or browse our hearing aid accessories here.