When it comes to making meetings accessible for deaf and hard of hearing employees, Phonak Roger microphones are a brilliant solution. But if you’re trying to decide between the Roger Clip-On Mic and the Roger Table Mic, the choice might not feel straightforward.

Creating an inclusive workplace means making sure every employee can participate fully in conversations, whether in a one-to-one discussion, a team meeting, or a large group setting. Clear communication isn’t just a "nice-to-have", it’s essential for collaboration, productivity, and ensuring that all staff feel valued and supported. The right assistive listening technology can bridge communication gaps and make meetings truly accessible for everyone.

Both are designed to improve communication, but they work slightly differently. Let’s break down the strengths of each, so you can choose the right fit for your workplace.

The Roger Clip-On Mic

🔗 View product

The Roger Clip-On Mic is a small, personal microphone that clips discreetly onto clothing. In a meeting, you can provide each participant with their own mic (up to 10 mics in a single network).

Because the microphone sits so close to the speaker’s mouth, it provides excellent sound quality and makes it very clear who is speaking. The system automatically switches between speakers, ensuring smooth conversation flow.

Why it works well:

• Ideal for group meetings where multiple people are speaking.
• High sound quality thanks to close placement to the mouth.
• You can expand the system by adding more Clip-On Mics as needed.
  

What to consider:

• Everyone needs to be comfortable wearing one.
• Logistics can be tricky in larger groups - distributing and collecting multiple mics takes time.
• Those wearing mics must remember to take them off if they head out for a private conversation (or to the toilet!!).

The Roger Table Mic

🔗 View product

The Roger Table Mic is designed for simplicity. Just charge it up, pop it on the meeting table, and it automatically picks up whoever is speaking. Multiple Table Mics can be linked together in a MultiTalker Network for larger meetings.

The microphones intelligently adjust to the direction of the speaker’s voice, so you don’t need to worry about passing them around.

Why it works well:

• Easy to set up - just 3 steps to follow (switch on, connect, and place).
• Great for roundtable discussions and boardroom-style meetings.
• Scalable - you can add more units (up to ten) for bigger meetings.
• Mics stay in position, no need to ask anyone to wear anything.
• No worries about forgetting to take a mic off when leaving the room
  

What to consider:

• Sound pickup may be less precise than a Clip-On Mic worn close to the mouth.
• Best suited for structured discussions where people sit around a table. (You can always add a single additional clip-on mic to the network if the meeting involves both a roaming speaker plus individuals seated at a table!)

Clip-On Mic vs Table Mic: Pros & Cons

Summary

Both the Roger Clip-On Mic and the Roger Table Mic are excellent solutions - it really depends on what kind of meetings you run.

• If you want crystal-clear sound from each speaker and don’t mind a bit more setup, the Clip-On Mic is a good choice.
• If you prefer quick and easy setup with minimal fuss, the Table Mic is the way to go.

Many organisations start with one or two microphones and expand their setup over time, depending on how their needs evolve.

At Connevans, we’ve been helping organisations make their workplaces more accessible for over 60 years. Whether you’re looking for a simple setup for small team meetings or a scalable solution for larger boardrooms, we’ll help you choose the right Roger microphones for your needs. Our team can also provide bespoke quotes, expert advice, and training to ensure your staff get the very best from their equipment.

👉 Get in touch today to find out which Roger system could transform communication in your workplace or learn more here.

📧 Email us: info@connevans.com
📞 Call us: 01737 247571

As we continue celebrating 65 years of Connevans, we've been reflecting on what it means to build a business for the long term.

For us, sustainability isn't a marketing ploy - it's something we try to build into everyday decisions across the business, whether it's how we design products, how we package orders, or how we manage our HQ in Surrey.

Sustainability is rarely one single, dramatic action - it's lots of practical choices that gradually add up over time to make a real difference. So, in no particular order, here are just some of the ways we're trying to do our bit for the planet.

Re-using, Reducing, and Rethinking Packaging

One of the simplest ways we reduce waste is be re-using incoming packaging whenever possible. Boxes and packaging materials are regularly given a second (or even third!) life before eventually being recycled.

Our Goods Inwards team, Ross and Brian, also recycle all incoming cardboard and packaging as part of their daily routine.

When it comes to sending out customer orders, we aim to make thoughtful choices there too. We use biodegradable or compostable parcel packaging where possible, along with paper-based gummed tape instead of plastic alternatives.

Recycling That Goes The Extra Mile

We work with specialist recycling centres to manage our waste and recycling. While this costs more than standard local authority collections, it helps ensure that collections are recycled or reused wherever possible.

Across the business, we recycle:

• Mixed paper and cardboard
• Glass
• Metal
• Plastic bottles

Batteries and printer and toner cartridges are sent through dedicated recycling schemes, and staff have recycling bins at their desks alongside general waste bins.

We even keep scrap paper collections to help ensure both sides of every sheet are used before recycling.

Powering Our HQ With Sunshine

Around ten years ago, we installed solar panels on the roof of our Merstham headquarters - and we've been generating renewable energy every since.

That solar energy also supports our electric vehicle charging points for staff, while our company vehicles have transitioned away from diesel towards hybrid and electric models.

In some cases, staff can quite literally drive home powered by sunshine!

Alongside renewable energy generation, we actively try to reduce unnecessary energy use across the site:

• Heating and lighting are only used when the building is occupied
• Electronic equipment is switched off when not in use
• Power is centrally cut at the end of each working day

They may sound like small operational habits, but over time, this all contributed to reducing our overall energy consumption.

Smarter Travel, Fewer Miles

Unlike many businesses, we don't operate a fleet of travelling sales representatives, which naturally helps reduce routine travel.

When visits are needed, we try to combine appointments where possible, avoid unnecessary journeys, and use online meetings as the first option whenever appropriate.

Built to Last and to Be Repaired

For us, sustainability also means creating products with longevity in mind. We design equipment to last and be repairable rather than disposable, and we continue supporting Connevans-manufactured products for at least seven years.

We are also members of the European WEEE Directive, helping ensure responsible recycling and disposable at the end of a product's life.

Even small product design choices can make a difference. For example, our chargers automatically switch off once devices are fully charged, helping avoid unnecessary power usage.

Everyday Actions That Add Up

Some of the most meaningful sustainability efforts are simply a part of our everyday working life.

We support local businesses wherever we can, including sourcing fruit from a local greengrocer and food for meetings from a nearby baker.

Staff are encouraged to cycle to work, with showers and bike racks available onsite, and sustainability remains part of wider business conversations thanks to our Green Champion at Director level (shout-out to Phil for keeping it on the agenda!).

Across the team, there are also lots of individual efforts happening behind the scenes:

• Ross recycles hard-to-process plastics via specialist collection points
• David takes crisp packets home so his partner Wendy can recycle them (despite her having recently retired!)
• David also composts the company food waste at home

They may be small actions individually, but together they reflect a shared mindset across the business.

Looking After the Future - Together

As a family-owned business, looking after the future has always been a part of who we are.

Connevans is now led by the second and third generations of the family, with David and Mary continuing the work started by their parents, alongside Laura helping shape the future for the next generation.

That long-term perspective naturally influences how we think about sustainability too. Many of the decisions we make are about building a business that will continue supporting people for many years to come.

We know sustainability is a journey rather than a finish line, and there's always room to improve and learn. We believe small, consistent actions matter.

When you hope your business will still be here for future generations, you try to take care of the world they'll inherit along the way 💚

For many people who are deaf or hard of hearing, the working day can be exhausting in ways others may never notice.

It's not just about "hearing" conversations, it's about the constant concentration needed to follow meetings, filter background noise, piece together missing words, and keep up with fast-moving discussions. Over time, this extra effort can lead to something many people living with hearing loss know well: listening fatigue (sometimes called communication fatigue).

Whether you work in a busy office, classroom, healthcare setting, warehouse, or remotely from home - better audio access can make a huge difference to both wellbeing and productivity.

What is Listening Fatigue?

Listening fatigue happens when listening requires sustained mental effort over long periods of time.

For people with hearing loss, everyday workplace situations can become mentally draining, including:

• Large meetings
• Group conversations
• Hybrid or video calls
• Noisy offices
• Training sessions
• Conversations from another room
• Networking events
• Fast-paced discussions with multiple speakers

Even with hearing aids or cochlear implants, understanding speech in challenging listening environments can still take significant concentration.

Many people describe feeling:

• Mentally drained by the end of the day
• Less confident contributing in meetings
• Anxious about misunderstanding information
• Frustrated by needing repetition
• Reluctant to join social conversations at work

Over time, this can negatively affect confidence, productivity and overall wellbeing.

Hearing Technology Can Help Reduce Listening Effort

Good communication access isn't just about volume - it's about clarity.

Assistive listening technology can help reduce the impact of background noise and bring speech directly to the listener, making conversations much easier to follow, and reducing the mental strain required to fill in the gaps.

Here are some solutions that can support communication at work:

Wireless Microphones for One-to-One Conversations

Phonak Roger On
The Phonak Roger On is a wireless microphone designed to help people hear speech more clearly in noisy environments and over distance, by delivering clear speech directly to the users' hearing aids.

It's ideal for:

• Meetings
• Training sessions
• Conversations across desks
• Busy workplace conversations
• Hybrid working and online calls

The microphone automatically adapts depending on where it's placed, whether clipped onto a speaker, placed on a table, or pointed towards someone talking.

For many users, this means less effort trying to follow the conversations, and more confidence contributing naturally.

Learn more >>

Clip-on Microphones for Clearer Speech

Phonak Clip-On Microphone

Clip-on mics can be especially useful for one-to-one communication and are one of the more affordable options.

The Phonak Clip-on Mic is worn by the speaker and streams speech directly to compatible hearing aids, helping make conversations and presentations clearer - particularly in noisy workplaces or while moving around.

This can be helpful for:

• Staff training
• Support workers
• Teachers and teaching assistants
• Customer-facing roles
• Workplace supervision

Reducing the need to constantly strain can make communication feel much more relaxed and natural.

Learn more >>

Better Group Conversations with Table Microphones

Phonak Roger Table Mic

Meetings can be one of the most tiring parts of the working day for deaf and hard of hearing people - especially when multiple people are speaking from around a room.

The Phonak Table Mic is designed specifically for group discussions and meeting environments.

Placed in the centre of a meeting table, the mic automatically detects who is speaking and streams speech directly to compatible hearing aids or receivers.

This helps users:

• Follow group discussions more easily
• Reduce listening effort
• Feel more confident in contributing
• Avoid missing key information

Multiple table mics can also be linked together - as a rule of thumb, one Table Mic covers a meeting of around six people, but you can add up to ten Table Mics in a single network - so they could cover a meeting of up to 60 people!

Learn more >>

Supporting Larger Spaces with DigiMaster

Phonak Roger DigiMaster

In larger workplaces, training rooms, or educational environments, soundfield systems can help improve speech clarity across an entire room.

The Phonak Roger DigiMaster works with Roger microphones to distribute speech evenly throughout a space.

This can support:

• Workplace training
• Conference rooms
• Presentations
• Educational settings
• Group instruction

Improved speech clarity benefits not only people with hearing loss, but often everyone in the room.

Learn more >>

Accessibility Benefits Everyone

Creating a more accessible workplace isn't just about purchasing the right equipment - it's about inclusion.

Simple adjustments can also make a big difference:

• Facing the person when speaking
• Reducing background noise where possible
• Sharing written notes or agendas
• Using captions during online meetings
• Taking turns in group discussions
• Ensuring meeting rooms have good lighting
• Allowing scheduled or even impromptu listening breaks when required
• Factor in recovery time after particularly intense periods of listening

When communication becomes easier, people are able to participate more confidently and with less fatigue.

Reducing Effort, Improving Confidence

Listening fatigue is real, but the right support can make everyday working life significantly more comfortable.

By improving access to clear speech and reducing listening effort, assistive technology and small adjustments can help people with hearing loss to:

• Feel more included
• Stay engaged for longer
• Reduce stress and fatigue
• Improve confidence at work
• Participate more fully in conversations

To find out more about workplace inclusion for deaf and hard of hearing employees, visit our Inclusion page.

The UK's move from analogue landlines to digital phone services is well underway - and while the deadline has shifted to January 2027, preparing early can save you stress later. If you or a family member relies on a landline phone for everyday calls, staying informed now means you won't lose connection later.

In this guide, we'll explain what the Digital Voice switchover is and share some of our simple, effective solutions that can help you and your loved ones stay connected without giving up the phone you love.

What is the Digital Voice Switchover?

The Digital Voice Switchover is a UK-wide transition from traditional analogue landlines to internet-based calling. This means that instead of plugging into the telephone socket on your wall, your phone service will run through your broadband connection or mobile network.

While newer systems offer improved flexibility, many people are concerned about losing the simplicity and familiarity of their existing setup - especially if they rely on specialised or easy to use equipment.

Can You Keep Your Existing Landline Phone?

Yes - you don't have to give up your current handset.

There are straightforward solutions that allow you to continue using your existing phone, even after analogue lines are switched off. These options are ideal if you value accessibility and enhanced sound quality, with additional features and settings to assist hearing aid users.

Option 1: Use Your Current Phone with the Geemarc CL2000 4G Telephone Adaptor

If you want to keep your current landline handset, the Geemarc CL2000 4G adaptor offers a simple and reliable solution.

It works by connecting your existing phone to a 4G mobile network, rather than a traditional phone socket. This means you can continue making and receiving calls as usual, even when your analogue line is no longer active.

Key benefits:

• Keep using your existing landline handset
• No need for a traditional phone socket
• Reliable 4G connectivity
• Easy setup with minimal disruption

This is a great choice if you’re happy with your current phone and just want a seamless way to stay connected.

Learn more about the CL2000 >>

Option 2: Combine Familiar Design and Features with Mobility - Geemarc CL9000 4G Telephone

If you prefer the feel of a traditional handset but want more flexibility, the Geemarc CL9000 offers the best of both worlds.

Designed with comfort and ease of use in mind, it provides 4G connectivity in a familiar handset style so you can make and receive calls from anywhere.

Key benefits:

• Traditional handset design with modern 4G technology
• No need for a landline connection
• Portable - use it around the home or on the go
• Includes SOS bracelet for quick emergency assistance

This option is ideal if you want added mobility without compromising on usability.

Learn more about the Geemarc CL9000 4G telephone >>

In the Spotlight: Geemarc AmpliDECT 595 Telephone Range

Looking to upgrade your phone for better clarity and features? The Geemarc AmpliDECT 595 range is a popular choice for those who want louder, clearer calls and added functionality.

Features include:

• Extra loud amplification with adjustable tone
• Hearing aid compatibility via T-coil settings
• Cordless handset with speakerphone for hands-free calls
• Built-in answerphone
• Advanced features like SOS button, voice announcement, and call blocking
• Expandable system—add up to four additional handsets

Available options:

• Single handset – simple and easy to use
• Twin pack – ideal for multiple rooms
• Corded version – no charging required
• Extra handsets – expand your existing setup

Whether you're upgrading for better sound, ease of use, or added peace of mind, this range offers flexibility and reliability.

Feeling Unsure? You’re Not Alone

With so many options available, it’s completely normal to feel unsure about what’s right for your home.

The key is finding a solution that fits your lifestyle—whether that means keeping your current phone, upgrading for better clarity, or choosing something more mobile.

If you’re unsure where to start, speaking to a knowledgeable team can make all the difference. Getting the right advice ensures you stay connected, comfortable, and confident as the switchover approaches.

As inconsistent as the Great British summer may be, we'll all soon be enjoying longer days and outdoor adventures. For hearing aid wearers that also means more exposure to sweat, moisture and humidity which can affect the comfort and performance of your hearing aids.

Here are our top 5 must-have products to protect, maintain, and enjoy your hearing aids as the temperature rises.

5 Hearing Aid Essentials for Summer

(and to be honest, you should be using these all year round!)

1. For Protection: Ear Gear

Prepare your hearing aids for outdoor activities with Ear Gear.

These lightweight hearing aid covers protect against sweat and light moisture, and help your aids sit securely and comfortably in your ears - perfect for walks, runs, or days in the garden.

They come in a range of colours and patterns, so whether you want something discreet or fun - there's something for every device and every person!

Shop now >

2. For Hygiene: Cleansing Wipes

As the weather gets warmer, sweat and humidity can leave your hearing aid feeling less than fresh. These handy wipes are ideal for give your hearing aids a quick wipe down - keeping them clean and comfortable.

Tip: keep a few in your bag, wallet or car for on-the-go freshness!

Shop now >

3. For Comfort: Otoferm Cream

Sweaty ears can make in-ear aids or earmoulds slip or feel sore. Otoferm Comfort Cream creates a smooth, protective seal so your devices sit snugly and comfortably, even during warmer, active days.

Shop now >

4. For a Quick Fix: Hearing Aid Puffers

Condensation can quickly build up inside hearing aid tubing from sweat and moisture. With a quick puff from an earmould puffer, you can easily remove droplets and keep your hearing aids performing perfectly.

Great for mid-day fixes while you're out and about, or part of your daily care routine!

Shop now >

5. For Long-Term Care: Drying Boxes & Tables

Humidity and sweat can damage hearing aid electronics over time. Drying your devices overnight prevents corrosion, improves reliability, and extends their lifespan - ensuring your aids are ready for every sunny day.

Shop now >

Are Your Hearing Aids Summer Ready?

Get ahead of the warmer weather! Regular protection, cleaning and drying of your aids keeps them performing at their best, so you can enjoy the summer more comfortably.

Explore our full range of hearing aid care essentials today >>

It's never too early to prepare for Deaf Awareness Week (first week of May), a national campaign dedicated to promoting understanding, inclusion and support for people who are deaf or hard of hearing.

Raising awareness is just the first step, the real impact comes from turning awareness into practical actions that make your workplace truly inclusive.

Why Workplace Inclusion Matters

Workplace communication challenges affect productivity, engagement, and wellbeing - for all employees. Deaf or hard of hearing staff may miss key conversations, feel excluded in meetings, or struggle with phone and video communications.

Planning ahead for Deaf Awareness Week gives employers an opportunity to review processes, identify gaps, and implement solutions that benefit everyone.

Step 1: Raise Awareness Through Education

Start by helping your team understand what hearing loss really means. Activities could include:

• Short presentations or webinars explaining hearing loss and hearing devices/technology
• Sharing stories or case studies of colleagues who are deaf or hard of hearing
• Highlighting workplace etiquette, like facing someone when speaking or avoiding talking over background noise

These actions create empathy and awareness that lasts beyond a single week.

Step 2: Review Communication Tools

Evaluate how your workplace currently supports employees with hearing loss:

• Meeting technology: Do video conferencing systems offer captions? Are meeting rooms equipped with the right technology?
• Assistive devices: Could employees benefit from wireless microphones, hearing aid compatible headsets, or transcription apps?
• Signage and notifications: Are important alerts accessible in visual formats as well as audio?

Even small adjustments can dramatically improve daily communication and inclusion.

Step 3: Implement Practical Inclusion Steps

Awareness alone isn't enough - actionable steps make the difference. Consider:

• Providing training for managers and teams on inclusive communication
• Encouraging a culture where employees feel confident requesting and discussing adjustments
• Trialling assistive technology and tools, with feedback from deaf or hard of hearing staff

Practical interventions ensure Deaf Awareness Week leads to long term change, not just a temporary spotlight.

Step 4: Measure Impact and Keep the Conversation Going

After the week, review what worked and what can be improved. Regularly ask employees for feedback on:

• Meeting accessibility and communication clarity
• Usefulness of assistive tools provided
• Suggestions for further inclusion measures

This helps embed inclusive practices into your workplace culture all year round.

Step 5: Learn from the Experts at Deaf Umbrella

If you're looking to deepen your workplace's understanding and take meaningful action, it's worth exploring the support available from our friends at Deaf Umbrella.

They offer a range of practical services designed to build confidence and improve communication including:

• Deaf awareness training tailored for workplaces
• British Sign Language (BSL) courses
• A variety of free resources to support ongoing learning

Pro tip: consider booking a session ahead of Deaf Awareness Week so your team is prepared and confident when it begins.

Deaf Awareness Week is more than a campaign - it's a springboard for action. By combining education, practical inclusion measures, and review of communication tools, workplaces can ensure deaf and hard of hearing employees are fully supported.

To find out how we can support you with assistive technology solutions, visit our workplace inclusion page.

Parenting is rewarding but full of challenges, and adding hearing loss into the mix can make everyday life feel even more complex. From newborn care to school runs, family gatherings, and social activities, having the right tools and strategies can make life easier and more enjoyable.

In this guide, we cover practical tips and technology solutions to help parents with hearing loss stay confident and connected.

At Home with Baby: Staying Alert and Confident

Babies make a lot of noise, but when you're living with hearing loss, important everyday sounds can be easy to miss. Sounds like a baby waking from a nap, or household alerts such as doorbells and alarms may not always be easy to hear, especially if you're in another room, asleep, or focused on something else.

Common challenges for parents with hearing loss at home:

• Waking when the baby cries
• Knowing if the baby stirs during a nap
• Hearing alarms, doorbells, or timers while multitasking

Helpful solutions and assistive technology:

• Vibrating & Flashing Baby Monitors - with customisable alerts, these are designed for parents with hearing loss
• Flashing Light & Vibrating Alert Systems - connect doorbells, phones or smoke alarms for extra reassurance
• Vibrating Watches - discreet alerts while moving around the home (or out and about!)

These tools make it easier to stay aware and respond confidently without straining to hear every sound.

Out and About: Safety and Awareness

Whether you're taking your child for a drive, visiting a baby group, or running errands, hearing clearly is essential for keeping both you and your child safe. Being aware of your surroundings helps you react quickly, respond to your baby's needs, and engage confidently in daily activities.

Common challenges while out and about:

• Hearing your child in the back seat or buggy
• Managing noisy baby groups or classes
• Navigating busy cafes, restaurants or play areas

Practical solutions:

• Clip-on microphones - great for one-to-one conversations or capturing baby's sounds in the back seat of the car or while in the pushchair
• Roger On Microphone - ideal for a range of situations; groups, presentations, one-to-one conversation
• Public Loop Systems - making sure you make use of your hearing aid T setting (if they have one) in theatres, cinemas, doctor's surgeries, hospitals and more

School & Nursery Life: Staying Connected with Your Child

As your child grows, communication becomes an increasingly important part of your role as a parent. Moments like chatting with teachers, attending parent's evenings, or enjoying school performances are key to staying informed and involved.

Common challenges:

• Hearing clearly at parent's evenings
• Following conversations at the school gate
• Enjoying school performances or presentations

Helpful solutions:

• Remote Microphones - suitable for various school situations
• Public Loop Systems - make the most of t-coil settings in reception areas, school halls, and theatres
• Soundfield Systems - some schools have classroom systems you can benefit from too

Family Time and Everyday Communication

Connecting with your family shouldn't be stressful or difficult. Clear communication is vital in everyday life, from chatting at the dinner table to sharing stories during family get-togethers.

Common challenges:

• Following group conversations
• Watching TV together
• Phone calls with friends, relatives, or teachers

Accessories that help:

• TV Listeners - stream sound directly to your hearing aids
• Remote Microphones - support one-to-one or group conversations in noisy environments
• Hearing Aid Compatible Phones - stay connected with loved ones and manage parenting tasks with ease

Helping Your Child Help You: Communication Tips

As your child grows, they can learn ways to support communication with you. Simple strategies can make a big difference in everyday life, help them to understand your hearing needs, and encourage independence.

Helpful tips to teach your children:

• Get your attention visually - teach them to tap your shoulder or gently attract your attention before speaking
• Face-to-face communication - encourage them to talk while looking at you to support lip reading
• Come closer instead of calling from another room - this makes it easier for you to understand and respond
• Introduce sign language early - teaching signs for basic needs like ‘milk’, ‘more’ or ‘sleep’ helps babies communicate before they can speak, and lays the foundation for learning more complex sign language as they grow
• Be patient and supportive - teach them patience, but return the favour and celebrate their efforts to help communicate with you clearly

These habits not only make daily interactions smoother, but they also help children to develop empathy and understanding of hearing differences from an early age.

Explore Hearing Aid Accessories for Confident Parenting

Parenting with hearing loss isn't about doing more - it's about having the right tools to feel confident, safe, and connected. With today's technology, staying in tune with your child has never been easier.

Visit our My Hearing Aid feature to discover products compatible with your hearing aids and find solutions tailored to your parenting needs.

Need friendly, expert advice? Give us a call! We’re always happy to help.

📧 Email us at info@connevans.com

📞 Call the team 01737 247571

With the UK landline digital switchover well underway, many traditional landline telephones are becoming obsolete. If you prefer a corded handset, but need the flexibility of a mobile network, the Geemarc CL9000 Hearing Aid Compatible Phone is an ideal solution.

Why the CL9000 Stands Out

The CL9000 looks like a traditional corded phone, but it works entirely via a 4G Nano SIM card instead of a conventional landline socket. This makes it a perfect option for anyone needed to connect a landline phone to a mobile network in the UK, giving you the familiar handset feel while using a mobile network.

You can use it anywhere there's 4G coverage - at home, in assisted living, or a care home. All calls, texts and emergency alerts operate via your chosen mobile network, offering full independence without the need for a landline connection.

Key Features of the CL9000

1. Hearing Aid Compatibility

Designed for hearing aid users with a telecoil (T-coil), the CL9000 ensures clear, comfortable conversations - simply switch your hearing aid to their telecoil setting.

2. Adjustable Volume & Amplification

With up to 40dB receiving volume, and an amplification boost button, you can tailor the sound to your needs.

3. Power Fail Backup

Powered via USB type-C, the built-in rechargeable battery ensures the phone continues working for over a day during power outages - so you're never left without a connection.

4. Easy Speed-Dial & Text Messaging

Three photo keys allow fast calls to friends or family, and the CL9000 can receive texts just like a mobile phone.

5. SOS Functionality

Safety is key: the CL9000 comes with a waterproof SOS bracelet, and an SOS button on the phone itself. Holding the button for 3 seconds will text and dial up to 5 pre-programmed emergency numbers and the CL9000 will dial them one by one giving extra peace of mind in an emergency.

6. Hands-Free Use

The hands-free function is ideal for users with limited dexterity, making it easier to manage calls independently.

Important User Guidance

The CL9000 is specifically designed for people with hearing difficulties. The handset includes earpiece volume control, which must be set to the lowest comfortable level for each user. Anyone using the phone should be familiar with adjusting this safely.

Getting Started

To use the CL9000, simply insert a 4G Nano SIM card, available from most major retailers. The phone then works just like a mobile phone, but with the look and feel of a traditional corded handset. It's a perfect choice for anyone looking for a 4G landline phone alternative in the UK.

The Geemarc CL9000 bridges the gap between classic handsets and modern mobile convenience. With hearing aid compatibility, adjustable volume, and emergency SOS features, it keeps you connected and safe - even as the UK landline digital switchover continues.

View the Geemarc CL9000 on Connevans.co.uk >

Hybrid working has become a standard in many workplaces. Teams now juggle in-person meetings, remote participants, and audio from multiple devices - often leading to uneven sound quality, dropped cues, and employees struggling to follow conversations.

While many employers invest in collaboration tools and video platforms, one key aspect of accessibility for hybrid workers is often overlooked: inclusion for deaf and hard of hearing employees.

Common Challenges for Employees with Hearing Loss in Hybrid Meetings

Hearing loss isn't always visible, and many employees hesitate to ask for support. In hybrid meetings, common issues include:

1. Hard to hear remote speakers - laptop microphones, webcams, and multiple audio devices can create uneven sound quality.
2. Background noise - open-plan offices or home environments can make conversations difficult to follow.
3. Missed cues and overlapping speech - hybrid meetings often have delayed audio, making it hard to participate fully.

When employees miss information, it affects engagement, confidence and overall productivity.

How Assistive Technology Can Help

One of the most effective tools for hearing inclusion is the Phonak Roger On microphone. It transmits speech directly to compatible hearing aids, helping employees hear every word clearly, whether someone is in the room or calling in remotely.

Benefits of the Phonak Roger On for Hybrid Work

• Portable & versatile - can be used in a variety of environments: from small team huddles to on-the-go conversations, making it ideal for dynamic workplaces.
• Hybrid-ready - integrates seamlessly with laptops, conference calls, and standard meeting setups, ensuring that employees using hearing aids can fully participate, regardless of how their colleagues join the meeting.
• Multiple listening modes - adapts to different situations, like when you have a single speaker, a small group around a table, or hybrid meetings, automatically optimising audio to deliver improved clarity.
• Advanced noise management - with tech that homes in on the main speaker, the Roger On reduces background noise, helping employees focus on the most important speech and improving understanding in noisy environments.
• Boosts participation & confidence - by making conversations clearer and easier to follow, employees feel more confident contributing ideas, asking questions, and engaging in collaborative discussions.

The combination of all these features makes the Phonak Roger On a standout solution for workplaces looking to support hearing inclusion in every kind of meeting scenario.

Learn more about the Roger On Microphone >

Assistive Tech Isn't the Whole Solution

While devices like the Roger On are excellent, employers should remember that assistive technology is only one part of the bigger picture. Other strategies to support hearing inclusion include:

• Reviewing meeting culture to include things like agendas and summary sharing ahead of time so employees know what to expect
• Using live transcription or captions for remote calls as standard
• Inform teams of clear communication practices - speak clearly, face the microphone/screen, avoid talking over one another

By combining tech solutions with these inclusive meeting practices, organisations can create hybrid environments where all employees thrive.

Top FAQs About Hearing Inclusion for Hybrid Working

Level the Playing Field

Hybrid work doesn't have to disadvantage employees with hearing loss. Investing in the right assistive technology (like the Roger On!), alongside thoughtful communication practices can bridge gaps, improve engagement, and show genuine inclusion.

Your next step:
👉 Learn more about hearing inclusion in the workplace, and download our free guide here!

Need friendly, expert advice? Give us a call! We’re always happy to help.

📧 Email us at info@connevans.com

📞 Call the team 01737 247571

This year, we're incredibly proud to be celebrating 65 years of Connevans - and throughout the year, we'll be sharing special content to mark the occasion.

From the early days of analogue solutions, to today's advanced wireless tech, a lot has changed in the last six decades, but one thing hasn't: our dedication to finding practical ways to make life easier for people living with hearing loss.

So, to celebrate 65 years, we’ve challenged ourselves to pull together 65 top tips for making life easier with hearing loss.

Whether you’re new to hearing technology, or have been using it for years, we hope you’ll find something in here that makes life just that little bit easier.

Without further ado, let’s get started…

Tips for Managing Hearing Loss at Home

1. Personalise your TV volume with your own speaker or headset

2. Use vibrating or visual doorbell alerts so you never miss a visitor or delivery

3. Install visual or vibrating smoke, fire and carbon monoxide alarms

4. Sit closer to speakers or sound sources for clearer audio

5. Set up vibrating or extra-loud alarms for reminders and wake-ups

6. Enable flashing or vibrating alerts on your phone

7. Don’t forget to remove your hearing aids before bed

8. Store your hearing aids safely overnight

9. Turn on subtitles or closed captions when watching TV

10. Stream gaming audio directly to your hearing aids

11. Use landline phones with amplified sound and adjustable tone

12. Connect hearing aids to your PC with wireless accessories

13. Remove hearing aids before showering or bathing and store in a dry place

How to Hear Better in Public Spaces & Social Settings

14. Download your hearing aid app for easy control

15. Use Bluetooth for hands-free calls and streaming audio

16. Choose quieter venues or off-peak time where possible

17. Use wireless microphones in busy places like cafes, pubs, restaurants

18. Try live captioning apps for group conversations

19. Switch to the T setting for loop systems in public spaces

20. Use hearing aid-compatible headphones or amplifiers

Tips for Travelling with Hearing Loss

21. Use airline apps for real-time announcements and updates

22. Choose plane/bus/train seats away from noisy areas or engines

23. Pack a dedicated hearing aid travel care kit

24. Take a portable vibrating alarm clock for hotel stays

25. Take a look at our guide to connecting to in-flight entertainment

26. Keep your devices organised in a protective case for travelling

27. Bring your own entertainment for long journeys

28. Check accessibility features before booking

29. Keep your hearing aids in a storage case with your contact details when not in use

30. Read our ultimate travel guide before you go

Practical Tips for Hearing Loss in the Workplace

31. Use wireless microphones during meetings

32. Sit closer to speakers where possible

33. Find a quiet space for focused conversations

34. Request written communication to support verbal information

35. Use email or messaging for detailed communication

36. Schedule calls during quieter times

37. Use captioned video calls for online meeting

38. Request good lighting for lipreading

39. Reduce background noise where you can

40. Use personal amplifiers for calls and meetings

41. Let your employer or HR know about your hearing needs

Support in Schools and Education Settings

42. Use speech-to-text or live captioning tools in lessons or lectures

43. Speak to teachers about seating plans that help reduce background noise

44. Suggest the use of tools like the BabbleGuard to manage classroom noise levels

45. Ask if a soundfield system is available in classrooms

46. Tell teachers how you (or your child) prefer to communicate

47. Ask for key information or instructions to be written down

48. Use retention cords during sports and physical activity

49. Take listening breaks to avoid fatigue

50. Use radio aids to hear teachers more clearly

Daily Hearing Aid Care Tips & Maintenance Advice

51. Use a drying box regularly to remove moisture

52. Clean hearing aids daily to prevent wax build-up

53. Always carry spare batteries

54. Use a puffer to reduce moisture in tubing

55. Let your hearing aid battery ‘breathe’ for a minute after removing the tab before inserting it

56. Try Ear Gear for device protection and to reduce wind noise

57. Use ear grips or tape to keep devices secure

58. Safely check that hearing aids are working using a stetoclip

59. Wipe devices regularly with specialist cleaning wipes

60. Keep a multipurpose tool handy for quick battery changes and cleaning

61. Replace domes regularly for best sound quality

62. Change tubing as recommended (or when they get stiff)

63. Book regular hearing checks and servicing

64. Use ear protection in noisy environments

65. Stay up to date with new assistive technology

Celebrating our 65-Year Journey Supporting People With Hearing Loss

As we continue to celebrate 65 years of Connevans, we're proud to share the knowledge and practical advice built up over generations of our team. Supporting you with simple, everyday solutions remains at the heart of everything we do.

There's plenty more to come as part of our anniversary celebrations, more tips, more stories and insights are on the way.

Thank you for being part of our journey 💙

Spring is the perfect time for a fresh start - and that doesn't just apply to your home. Regularly giving your hearing aids a thorough clean will help to prolong device lifespan and keep them performing at their best.

Why is it important to clean your hearing aids?

Hearing aids are exposed to earwax, moisture and dust. With daily wear, over time this can build up and:

• Block sound
• Cause intermittent performance or distortion
• Shorten battery life
• Lead to avoidable repairs

In fact, moisture and wax are the most common causes of hearing aids faults, so regular cleaning is one of the easiest ways you can protect your device.

Our Top 5 Tools for Cleaning Hearing Aids

Using the right tools makes cleaning quicker, safer and more effective.

1. Oto-fresh Cleaning Tissues

Specifically designed for cleaning and disinfecting your hearing aids and accessories. Shop now >

2. Hearing Aid Puffer

A handy puffer to help blow out moisture and condensation from tubing and earmoulds, great for a daily check. Shop now >

3. Global II Dry & Store

A reliable, long-standing favourite for overnight care - gently dries, sanitises and protects your devices while you sleep. A premium option that helps reduce repairs and keep sound quality at its best... a real case of get what you pay for! Shop now >

4. Vent Cleaner Tool

A specialist vent cleaner that gets right into tiny ventilation holes, clearing wax and debris that can block sound delivery.

Small passages can easily block over time, and clearing them regularly keeps sound crisp and clear. Shop now >

5. Multipurpose Dirt Removal Tool

A versatile little tool with brush, loop and magnet - great for cleaning microphone areas, removing wax and changing batteries with ease. Shop now >

How Often Should You Clean Your Hearing Aids?

A simple routine works best:

• AM: wipe down your devices and check for condensation or damage,
• PM: place your hearing aids in a drying box overnight when possible
• Weekly: use tools to clean vents, tubing, and small openings
• As needed: dry your hearing aids when exposed to sweat or humidity

Just a few minutes of maintenance each day can make a huge difference. Clean hearing aids don't just sound better, they last longer and perform more reliably too.

If you're new to hearing aids, a complete care kit is a great place to start. We've got several types available for different situations, but a firm favourite with our customers is the Travel Care Kit, as it's got everything you need for both cleaning and drying your aids - plus space in the bag to keep some spare batteries!

Discover our full range of hearing aid care items on our website >

Working in noisy environments - like retail stores, hospitality venues, factories, and warehouses - can be challenging for anyone. For staff members with hearing loss, background noise can make everyday tasks, conversations, and team meetings much harder.

Thankfully, with the right technology, workplace adjustments, and awareness, all employees can thrive in busy, noisy settings.

Why Noisy Workplaces Are Challenging for Hearing Aid Users

Most modern hearing aids are designed with microphones that are placed at the back of the device, which helps pick up sounds around the wearer. They're brilliant at general amplification, but in environments with a lot of background noise, hearing aids can really struggle. This is especially true if:

• The speaker is a little distance away
• Multiple people are speaking at once
• Machinery, music, or crowds create competing background noise

In these situations, staff may miss important information, feel fatigued and frustrated, or struggle to participate fully in team communication.

Assistive Listening Devices That Help Speech Cut Through Noise

While it's not the sole solution, technology can really help bridge the gap, allowing staff to hear what matters. Some of the most effective solutions for noisy workplaces include:

1. Phonak Roger On

The Roger On is a versatile microphone system designed to improve speech understanding in challenging environments. Key features include:

• Can be hand-held and pointed directly towards the speaker
• Can clip to the speaker like a lapel mic
• Connects to computers and other devices, ideal for a hybrid environment
• Helps employees focus on specific voices amidst background noise

Use cases:

• During briefings on a factory floor with loud machinery running
• Team huddles in busy retail or industrial environments
• Training sessions in hospitality venues with music or chatter

Learn more >

2. Phonak Clip-On Microphone

The clip-on mic is perfect for one-to-one conversations where background noise is an issue. Staff can clip it to a colleague or customer, ensuring that the person's voice is clear and intelligible, even in loud surroundings.

Use cases:

• Speaking to colleagues on a noisy warehouse floor
• One-to-one training or briefings in retail or hospitality
• Customer service interactions in busy areas with background music or chatter

Learn more >

3. Loop Systems

Other assistive listening solutions include:

• Loop systems for briefing rooms, office spaces, or reception desks (bonus, these can also be useful for customers!)
• Portable loop systems - a temporary, portable loop system that can be moved around the workplace

Practical Tips to Support Employees in Noisy Workplaces

Technology works best when paired with wider communication habits and workplace adjustments:

• Staff training on communication tips: encourage colleagues to face the person when speaking, rephrase or repeat information patiently, and avoid shouting unnecessarily
• Deaf awareness training: organisations like Deaf Umbrella provide workplace training to increase understanding and inclusivity
• Good lighting: helps staff pick up on visual cues and lip reading
• Quiet zones: where possible, provide spaces for staff to communicate without background noise
• Flexible scheduling: allowing staff to take calls or do certain tasks in quieter periods of the day

Workplace Inclusion Starts Here

Supporting staff with hearing loss in noisy workplaces doesn't have to be difficult. A combination of assistive listening technology, staff awareness, and simple adjustments can make a huge difference.

Combine all these, and you'll see an improvement in productivity, reduced fatigue and frustration, and a much more inclusive workplace.

Your next step:
👉 Learn more about hearing inclusion in the workplace, and download our free guide here!

Need friendly, expert advice? Give us a call! We’re always happy to help.

📧 Email us at info@connevans.com

📞 Call the team 01737 247571

Many of our customers assume that our hearing aid accessories are only for behind-the-ear (BTE) devices. While BTE aids do have plenty of options, did you know that cochlear implants and BAHAs can also benefit from a huge range of accessories?

Even though these devices work differently from BTE aids, there are accessories and technology solutions that can enhance your hearing at home, at work, and on the go.

Find the Perfect Accessories for Your Cochlear Implant or BAHA

Our My Hearing Aid feature makes it super easy to discover compatible accessories and spares for your exact device. Here's how:

1. Visit our website
2. Select the make of your hearing aid, cochlear implant or BAHA
3. Select the model
4. Explore a range of compatible accessories

Whether it's for everyday life, work, or leisure, you'll see exactly what works with your device - no guesswork required!

Accessories for Use at Home

Make everyday listening easier and more enjoyable:

• Improve TV sound without turning up the volume too loud
• Hear home phone calls clearly
• Enhance gaming audio on PC or console

These home-focused products help you catch every word and enjoy your favourite activities without frustration.

Explore Cochlear Implant and BAHA accessories >

Accessories for the Workplace

Every workplace has different listening challenges – we have solutions for them all:

• Virtual meetings & computer use - hear colleagues clearly online
• Group meetings & office chatter - reduce background noise
• Face-to-face customer interactions - focus on what matters
• Noisy warehouses or factories - amplify speech and cut distractions

With the right accessories, you can hear more clearly and comfortably wherever you work.

Explore Cochlear Implant and BAHA accessories for work >

Accessories for Out and About

Stay connected no matter where life takes you:

• Link to your mobile phone for calls or streaming
• Hear friends and family in noisy restaurants or pubs
• Enjoy one-to-one conversations on the go

From walks in the park to meals out, the right accessories keep you engaged and connected.

Browse Cochlear Implant & BAHA accessories >

Making the Most of Your T Setting

Many BAHA and cochlear implant users have access to a T (telecoil/loop) setting. My Hearing Aid lets you check whether your device supports it.

Using the T setting, you can:

• Connect to a wide range of compatible products
• Take advantage of public hearing loops in cinemas, theatres, hospitals, and more

Read more about the power of the T/loop setting >

Why Accessories Matter

Cochlear implants and BAHA devices may function differently from BTE aids, but they benefit from the same range of accessories.

With My Hearing Aid, it’s easy to:

• Find the right accessories for your exact device
• Improve hearing clarity at home, work, and on the go
• Make the most of your T/loop settings

No matter your device, the right accessories can help you enjoy life with better hearing everywhere.

Still a bit unsure?

Not sure if we've got what you need? Or perhaps you're not even sure what it is you're looking for!

While the world of deaf equipment is a wonderful one, with so many options, we understand that it can be a little overwhelming.

If you have any questions or need help, our friendly team is always on hand to help!

📞 Call our friendly team on 01737 247571
💬 Or contact us via our website

Re-tubing an earmould is a simple but essential maintenance skill that can save you a time-consuming trip to the audiology clinic. If you wear behind-the-ear (BTE) hearing aids with an earmould, learning how to replace the tubing yourself can help keep your aids working at their best.

Over time, earmould tubing naturally hardens, becomes brittle, and discolours. When this happens, sound quality can be reduced, feedback may increase, and the fit may feel uncomfortable. Regular checks and frequent changes of tubing can help maintain clear, reliable sound.

In this guide, we'll show you how to re-tube an earmould at home, step by step.

What You'll Need to Re-tube an Earmould

There are a various tools that are available to help make the process as easy as possible. Here are a few of the bits that we suggest you gather before beginning to re-tube your earmould:  

• Replacement earmould tubing
• Tube threader
• Scissors
• Earmould tube drill (optional, but very helpful!)
• Earmould cleansing kit or washing-up liquid and very warm water
• Hearing aid puffer

OR, try our full Hearing Aid Care Kit for Hearing Aids with Earmoulds!

Step 1: Remove the Old Tube

Gently pull the old tube out from the earmould.

Check that the hole running through the mould is clean and free from debris. An earmould tube drill makes this much easier and ensures a clear pathway for the new tube.

Step 2: Wash and Thoroughly Dry the Earmould

Clean the earmould using an earmould cleansing kit or washing-up liquid with very warm water.

Rinse well and dry thoroughly. Then use a puffer to remove any moisture from inside the mould.

The earmould must be completely dry before inserting new tubing. Any trapped moisture can affect sound quality.

Step 3: Prepare the New Tubing

Take a new piece of earmould tubing and taper one end by cutting diagonally down the first 2cm, reducing it to around half its thickness.

This creates a pointed end, making it much easier to thread through the mould.

Step 4: Thread the New Tube Through the Mould

Insert the tube threader through the hole at the tip of the mould.

Pass approximately 1cm of the tapered tubing through the loop of the threader. Then gently draw it back through the mould until the tubing is pulled into place.

Step 5: Position the Bend Correctly

This step is crucial for comfort and sound performance.

When worn, the tubing should lie naturally along the groove (“gully”) that leads up to the top of your ear.

Pull the tubing through until the bend just touches the mould. Check the angle carefully and adjust by pulling slightly forward or back.

Step 6: Trim the Mould End of the New Tube

Once the tube is positioned correctly, cut off the excess tubing as close to the tip of the mould as possible.

Ensure there are no rough edges that could irritate your ear.

Step 7: Cut the Tubing to the Correct Length

This is the most important step for a comfortable fit.

Line up your old tube with the tip of the mould, following the same angle as the new tube.

Use the old tube as a guide and cut the new tubing to the correct length using scissors.

Finally, reattach your hearing aid.

You're Done! ✅

Congratulations - you've successfully re-tubed your earmould.

If it doesn't feel quite right the first time, don't worry. Simply remove the tube and try again. It gets easier every time.

How Often Should You Replace Earmould Tubing?

Most people need to replace earmould tubing every 4-6 months, although this can vary depending on wear, climate and your lifestyle.

Signs your earmould tubing needs replacing:

• Yellowing or discolouration
• Hard or brittle tubing
• Cracks in the tube
• Increased feedback (whistling)
• Reduced sound clarity

Regular maintenance helps to extend the life of your hearing aids and ensures consistent sound quality.

Need Replacement Earmould Tubes?

Use our My Hearing Aid guide to find the right products for you:

1. First, select your hearing aid make
2. Then, choose your model
3. You'll be shown the correct tubes and accessories for your device

Keeping a spare set of tubes at home means you can quickly re-tube whenever needed.

Accessible communication is at the heart of an inclusive workplace. Yet for many employees with hearing loss, everyday group situations like meetings, training sessions and team socials can present real barriers.

Background noise, multiple and overlapping speakers and poor acoustics can make conversations difficult to follow. In workplaces where safety, learning or collaboration are key, such as construction sites, warehouses, healthcare environments or office-based teams, these challenges can have a real impact.

With the right approach and the right technology, group communication can be made easier for everyone.

The role of assistive technology

While all employees benefit from inclusive communication practices, technology plays a crucial role in removing barriers for people who are deaf or hard of hearing.

Specialist microphone solutions are available, and are designed to:

• Capture speech from multiple participants
• Reduce background noise
• Improve speech clarity over distance
• Integrate seamlessly and stream directly to modern hearing devices

Microphones can be used flexibly across meetings, training sessions and briefings, making them a practical, scalable solution for inclusive workplaces.

Building a culture of inclusion in the workplace

Accessible communication isn't about singling people out - it's about creating environments where everyone can contribute equally. When meetings, training and briefings are made accessible, organisations benefit from improved engagement, safety and collaboration.

By combining thoughtful communication practices with the right technology, employers can take meaningful steps towards making group communication work for everyone.

Take the next step towards an inclusive workplace

For more ideas, our Workplace Inclusion Guide helps employers build on awareness with practical, long-term action, from information on funding and support, to guidance on inclusive meeting and communication practices.

👉 Visit our workplace inclusion to learn more and explore suitable solutions.