When Designing Became Repurposing!
When it became evident through the pandemic that more & more people would be using Zoom, Teams etc to communicate and virtually 'see' friends & loved ones around the UK & the world, we needed to find a helpful solution for hearing aid users. During these difficult times, our product design team had to 'think outside the box' and come up with a solution.
We needed a headset which could be used by hearing aid users, it had to be comfortable to wear over a period of time, the testing could only be done with a few members of staff and we needed a very quick turnaround.
Rather than start from the beginning, they found a product which worked well and changed it. They started with a comfortable good quality headset with a microphone, it was tested on members of staff to make sure it passed the comfort test for people with a variety of head sizes & shapes !
Then they took it to bits! The speakers were removed, they then replaced them with telecoils & circuitry. At this point, the headset worked perfectly for hearing aid users and in testing, it was found to be the only one on the market to reach & exceed the required field strength, in fact it has 10 times more signal strength than any other similar product.
